Need Help?  Call our 24Hr
Tourist Helplines

+254 (0)20 6004 767
+254 (0)20 8001000
+254 (0)722 745 645
+254 (0)738 617 499
+254 (0)20 2679838

Press Releases:
watches replica
Home  Kenya Tourism Awards  About Us  Safety Centre  Updates  Newsletter  Contacts  

 Press Room

Tourism Regulatory Authority Constituted and Operational
Author: Imelda Ndomo
Date: 30 Jun 14

On Thursday June 26th, the newly constituted TRA held a stakeholders awareness forum at the Utalii Hotel, Nairobi, which brought together tourism trade representatives and representatives of Counties clustered by TRA as Nairobi region. These counties include - Nairobi, Kajiado, Kiambu & Kitui, each of which was represented by the county executive committee member in charge of tourism.

The Nairobi forum was the culmination of such fora across the country as the TRA seeks to inform stakeholders that it is operational, and to mobilize industry buy-in into the various activities and regulations they are set to implement. The industry was invited to give input on what key areas and issues they would like to see the authority address as the authority embarks on putting together its five year strategic plan.

Some of the regulations stipulated in the Tourism ACT 2011 which TRA is set to implement include:

1.       Establish a standardization committee to oversee classification of tourism activities and services. As per the Tourism ACT 2011, the standardization committee may outsource classification services but retains oversight of the process, and a national classification exercise is to be carried out every five years.

The entire tourism value-chain is marked for classification under different classes as stipulated in the 9th schedule of the Tourism ACT 2011, e.g.

a)            All accommodation Facilities

b)            Entertainment, Restaurants & other food and beverage services

c)            Tour operators, Travel Agents, Tourist service vehicle hire services

d)            Services e.g. curio vendors, professional photographers, tour guides & beach operators.

e)            Nature reserves, parks, game ranches

f)             Conference and event services

g)            Tourism & Hospitality training institutions

2.       Enforcement of the regulation that no tourism establishment will be licensed unless the area management plan for its proposed location states the location is fit for the development

3.       Enforcement of the regulations regarding exemptions of duty on items for renovations of tourism facilities.

4.       Vetting of Hotels security officers, health inspections: the TRA will engage the Tourist Police Unit, who are recognized in the ACT as authorized officers for implementation of the ACT, to enforce regulations on health & safety and ensure that Hotel security have at least some knowledge about what goes on in the Hotel and expectations of guests.

5.       Promote sound administration & management practices and monitor this through such indicators as ISO certification.

6.       Develop professional standards to distinguish the skills/competency expected of any given technical position through review of training curricula, training duration, colleges' accreditation & skills gaps.

Industry self-regulation was identified as key to the success of the standardization process and TRA urged the tourism trade associations to support standardization by pegging their membership on adherence to a code of ethics and conduct tied with the requirements of standardization.


KTF is part of the team comprised also of TRA representatives currently engaging with the World Bank for support for training of personnel nominated by the establishments on the classification process, to ensure the process is transparent. If dissatisfied with the result of their classification, establishments can appeal to the classification committee and if not satisfied, appeal to Tourism Tribunal which is to be established as stipulated in the Tourism ACT 2011.

A Certificate of approval will be awarded by TRA to all classified businesses. Preparations for the classification exercise are ongoing and TRA targets to commence classification in January next year.

Other General News Highlights
»9 Apr 19KTF Leads Kenyan Tourism and Travel Trade Participants to World Travel Market (WTM) Africa in Cape Town, 10th - 12th April
»9 Apr 19Mombasa Waterfront Tourism Project - Rebranding of the Beach Product
»9 Apr 19Call for Expression of Interest - World Travel Market (WTM) London, 4th - 6th November 2019
»10 Dec 18Call for Expression of Interest to Attend WTM Africa, 10th – 12th April 2019
»12 Nov 18KTF Welcomes Nairobi - New York Direct, Non-stop Flights Commenced October 28th by Kenya Airways
»12 Nov 18Visit us at Stand No. AF655, World Travel Market, 5th - 7th November 2018
»13 Nov 17Press Release on Current Disease Outbreaks Outside Kenya by the Director of Medical Services
»2 Aug 17Mohammed Hersi Elected New Chairman of KTF at 2017 Annual General Meeting (AGM)
»24 May 17Tourism & Hospitality Skills Development
»26 Apr 17Kenya's New Convention Bureau Set To Launch By Mid Year
»26 Apr 17Kenya Tourism Portal Nears Completion
»8 Mar 17Join in KTB’s Latest East Africa (EA) Regional Tourism Campaign
»3 Mar 17Safety and Security Tips While traveling in Kenya
»28 Feb 17East Africa Tourism Portal Goes Live
»18 Jan 17ASTA Destination Expo 2017, Nairobi, Feb 24-26
»18 Jan 17Phase II of KTF's Tourism Economic Research Approved
»22 Nov 16Register and Participate Alongside Kenya Tourism Board at the Annual Diplomatic Bazaar - Addis Ababa, 10th December
»12 Oct 16Announcing the Shortlist for Kenya Eco Warrior Awards
»15 Sep 16New Consumer Ad Campaign by KTB this October
»17 Aug 16Budding MICE Industry a Catalyst for Tourism
»12 Aug 16KTF Chairperson Meets with Official of US Embassy
»12 Aug 16Strengthening KTF Institutional Capacity
»12 Aug 16Proposed Multi-Stakeholders Collaboration in the Greater Tsavo Conservation Area
»4 Jul 16Branding Partnership with Kenya Airways to Raise Magical Kenya Brand Visibility
»20 Jun 16Over 35 Countries to Attend Magical Kenya Travel Expo 2016
»13 Jun 16The Ministerial Roundtable on Tourism, 14th April
»25 Apr 165th Double Win for Kenya at London Marathon
»25 Apr 16Tourism Stakeholders Safety & Security Training
»12 Apr 16Kenya’s Green Destinations Guidelines Pilot Nears Completion
»12 Apr 16Concern over Deaths of Lions Straying Outside the Nairobi National Park
»15 Feb 16A Skating Adventure for Nature Lovers:
»15 Feb 16Great Lakes Private Sector Forum
»12 Jan 16Overview of arrivals data released by KTB for the period January - November 2015:
»12 Jan 16Events Calendar
»12 Jan 16Multiple Nods for Kenya as One of the Best Destinations for 2016:
»4 Sep 15UNWTO Demonstrates Confidence in Kenya, and in Particular, Mombasa, as a Safe Tourist Destination
»20 Aug 15'Why I Love Kenya' Campaign Update
»18 Apr 15KTB in Global Advertising Campaign to Woo Back Tourists
»18 Apr 15The New Terminal 2 Increases JKIA Passenger Capacity by 2.5 million Annually
»18 Mar 15KTF & Utalii College Sign Agreement to Provide Tourism Security Training
»17 Mar 15UK High Commissioner Dr. Turner Visits the KTF Stand at the Inaugural Africa Travel Show
»25 Feb 15Kenya Wild Fest 2015
»31 Jan 15KTF Seeks Private Sector Common Position on Laikipia County Tourism Bill
»1 Jan 15KTF 2014 Highlights
»10 Dec 14KTF to Host Media Training on the Single Tourist Visa
»5 Nov 14KTF Providing Logistics for Tourism Trade Members to Attend 39th ATA Congress & Jaguza International Tourism Expo
»30 Sep 14KTF Urges Closer Working Ties Between Tourism Industry and the Foreign Missions
»30 Sep 14World tourism day/Kenya Tourism Week
»30 Sep 14Tourism Fund Brand Officially Launched
»30 Sep 14Instant Fines Announced by Narok County Government to Deter Users from Violating MMNR Regulations
Home | About Us | Safety Centre | Updates | Contacts | Kenya Tourism Awards | Newsletter | 
Copyright © 2019. Kenya Tourism Federation